Players - Q. Where can I find the serial number of my A&K player?
On the later models of players, the serial number can be found close to the microSD slot.
Players - Q. I would like to use my A&K DAP in 'DAC Mode' with an iPad Pro to listen to music?
Answer: The USB DAC function allows the DAP (Digital Audio Player) to be recognized as a sound card on a computer. Music from the computer is then played through the DAP's headphone port for an enhanced listening experience. The DAC function does not ...
Players - Q. Can I use 3rd party software to create a playlist for my A&K player?
Answer: No, unfortunately this is not possible. The playlist feature for the Astell&Kern media unit will need to be created new within the media player itself. The player is not able to support a playlist file created from a 3rd party software or ...
SP2000 - Q. Is my SP2000 player compatible with .xapk apps?
Answer: The SP2000 is compatible with xapk. For players that accept .xapk files, the XAPK Installer APP is required. Please install this application first in order for the player to recognize and install the file format. This application is developed ...
Players - Q. I am struggling to login to the pre-installed Deezer, help?
Answer: At this present time (July 2021) there would appear to be an issue with the pre-installed version of Deezer on the A&K player line-up. The work around that we've found is to using the following .apk ...
Players - Q. I've purchased a microSD, transferred music on to it which I can see on the player, but a message pops up saying it cannot be played?
Answer: When copying files externally of the player on to a microSD, after inserting it into the player, go into 'Settings' on the player, scroll to the bottom and choose 'System Reset', then choose 'Initialize Media Scan', let this complete and ...