Players - Q. When I use the 'Wheel Lock' from the drop down menu on my player it remains active?
After activating the 'Wheel Lock' it will be shown with a grey background, the wheel will remain active until the players screen goes to sleep or the sleep button (standby/power) is pressed which manually enters the players screen into this state. Once then screen is in a state of sleep, the volume wheel will no longer operate, to resume operation, press the sleep button (standby/power) and the volume wheel will operate normally until such time that the screen returns to a state of sleep.
Players - Q. Can I use Bluetooth headphones/in-earphones with these players?
Answer: The A&K players are not designed for Bluetooth headphones. A&K recommend to use cable headphones/in-earphones. Please note information below. Bluetooth Support Specifications l Profile: A2DP, aptx HD l Device performance may be ...
Players - Q. Can I use 3rd party software to create a playlist for my A&K player?
Answer: No, unfortunately this is not possible. The playlist feature for the Astell&Kern media unit will need to be created new within the media player itself. The player is not able to support a playlist file created from a 3rd party software or ...
Players - Q. Do the A&K players have Left / Right channel balance control?
Answer: The ability to alter the balance of the left and right audio output is possible across all players, and when set to either extreme, the opposite channel is fully defeated. The balance is adjusted (set) from the main Settings menu under 'LR ...
Players - Q. Where can I find the serial number of my A&K player?
Answer: On the later models of players, the serial number can be found close to the microSD slot.
Players - Q. I've purchased a microSD, transferred music on to it which I can see on the player, but a message pops up saying it cannot be played?
Answer: When copying files externally of the player on to a microSD, after inserting it into the player, go into 'Settings' on the player, scroll to the bottom and choose 'System Reset', then choose 'Initialize Media Scan', let this complete and ...