Players - Q. Copying tracks in bulk from a NAS or other networked repository to microSD in the player, not all tracks are copied?
Bulk transfers of audio files to a microSD should be done locally on a laptop/pc, and once completed, you should transfer the microSD card to the A&K product. (This applies to products such as BluSound Vault and other network attached audio repositories).
If you transfer a large amount of files while the SD card is inserted, the SD card may affect the product.
Use of external memory cards is at user's own risk. Astell&Kern is not responsible for lost or corrupt data stored on 3rd party manufactured memory cards.
It is recommended to transfer files with the SD card removed from the SR25.
After transferring the file, insert the SD card and proceed with Media Scan.[Settings-System Reset-Initialize media scan]"
Players - Q. I've purchased a microSD, transferred music on to it which I can see on the player, but a message pops up saying it cannot be played?
Answer: When copying files externally of the player on to a microSD, after inserting it into the player, go into 'Settings' on the player, scroll to the bottom and choose 'System Reset', then choose 'Initialize Media Scan', let this complete and ...
Players - Q. Where can I find the serial number of my A&K player?
Answer: On the later models of players, the serial number can be found close to the microSD slot.
Players - Q. When I use the 'Wheel Lock' from the drop down menu on my player it remains active?
Answer: After activating the 'Wheel Lock' it will be shown with a grey background, the wheel will remain active until the players screen goes to sleep or the sleep button (standby/power) is pressed which manually enters the players screen into this ...
Players - Q. Can I use 3rd party software to create a playlist for my A&K player?
Answer: No, unfortunately this is not possible. The playlist feature for the Astell&Kern media unit will need to be created new within the media player itself. The player is not able to support a playlist file created from a 3rd party software or ...
Players - Q. Do the A&K players have Left / Right channel balance control?
Answer: The ability to alter the balance of the left and right audio output is possible across all players, and when set to either extreme, the opposite channel is fully defeated. The balance is adjusted (set) from the main Settings menu under 'LR ...